Computer

Hosted Desktop Services Are A Good Idea

A Uniform Experience Everywhere On Everything

Putting software on a central server means everyone can access the same software from anywhere. No more worries about which versions, which licenses, upgrading versions etc. Many HDS services will give access to software using apps that will work on nearly any device such as Citrix which works on Windows, Android, Apple OS, Linux, Unix, phones, tablets and other popular platforms that I may have missed out. It will work on different versions of different operating systems too!

Backups & Security All Looked After For You

Backup and security are a necessary pain. It can be a worry when considering HDS; after all, how good is the supplier’s backup and security system? The answer is that it has to be good! Some companies will undoubtedly be storing sensitive and valuable data so HDS suppliers need to make sure everything is backed up in real time or close to it, often across different server locations in different countries.

Security has to be really good because if anyone hacked into the HDS systems it would be trouble for customer and supplier alike. That goes for up-time too which needs to be 99.99% of the time!

Because the software and data is stored on the HDS servers if a device is stolen or lost it’s no problem especially with HDS sessions timing out.

Similarly antivirus and anti-malware services are all taken care of.

Backup, security and availability will be better than that which most companies have on their own systems.

Speed

If you have used Windows based machines you will be familiar with the way that they can slow down over time. Maybe because there is too much software on a PC, because of a virus, perhaps the hard disc has faults, not enough memory or maybe the computer is just generally underpowered. This is not a problem with HDS where the servers are high quality, fast and maintained for you. The servers are doing all the work for you, all your device has to do is run the software that allows you to access the servers which doesn’t tax a device or use much internet bandwidth.

It’s like having a new PC every day. People can work faster, be more productive and won’t have the frustration associated with slow computers.

Just as an example I tested loading up Microsoft Word and a few other Microsoft products and the load up times were between half a second and 2 seconds.

Proactive Support

Another headache with maintaining software and hardware is keeping everything up to date, often across many devices. Most of that won’t apply with HDS as support staff are keeping everything up to date for their customers and monitoring systems for faults.

HDS users will still have queries and sometimes things may go wrong so it’s important that support is available during working hours and maybe even 24/7support. This is a level of support available with HDS as many companies are using it and some at all hours.

Improved Cash Flow

HDS is a scalable subscription service where different people can use different software at different times. This gives flexibility that can be controlled. The cost can be fixed to be the same each month or it can be capped to how much a customer is willing to spend each month allowing flexibility without loss of control. There are few unexpected expenses to accommodate. HDS is an easy service to build into a company’s monthly and yearly budget.